Steps are the building blocks of workflows. Each step is part of the process, inspection or work that the user is required to carry out. There are multiple-step types, which enable different actions to be carried out in a workflow. For example, a step could be in the form of some written/visual information (Instruction Step), the requesting of information (Input Step), or take the User down a different path, depending on the answer given (Decision Step).
From the Toolbox, drag and drop the required step type into the active workflow. You can hover over a step in the Toolbox for additional information about the step type.